Travel and Tourism

Lead solution architecture, global single customer view, data amalgamation, customer experience improvement

    • Client
    • Visio, Word, Powerpoint, MongoDB, LAMP, Responsive web, Microservices, AWS
    • Thomas Cook
    • September 01, 2015
    • AWS, CIO, CRM, CTO, Customer Architect, Customer Journey, Enterprise Architecture, Lead Solution Architect, Microservices, Responsive web design, Solution Architect, Solutions Architect

Solution architecture for one customer view, global presence

  • Strategic program to accelerate change across the customer journey.
  • Technology RFP/RFQ for omnichannel, single customer view transformation
  • High level solution architecture design, passed through enterprise architecture governance reviews
  • Complex data amalgamation, migration and integration with existing legacy systems
  • Leading solution architects team and onward delivery teams for design and delivery of proof of concept solution